Is your 2021 Resolution to review your IT?

January 25th, 2021

Every 12 months the new year brings renewed commitments, ambitions and aspirations. In 2021 many businesses are setting new year resolutions to review their IT. Why? put simply 2020 has shown businesses just how much more they could be taking advantage of technology to advance their business.

Good vs Great: Where Successful Cloud Migrations Fail

December 4th, 2020

Almost every business has now adopted some form of cloud. In 2020 the shift has accelerated as many businesses scrambled to adapt to remote working, changing workplace environments, and plans to permanently change the way they work forever.

For small to medium businesses (SMB), the majority of this change takes the form of migrating their data and identity services to Microsoft 365. The ongoing maturation of the Microsoft 365 ecosystem combined with it's various collaboration and productivity tools represents enormous opportunity for SMB's to better leverage technology.

Why you should be using MFA

November 20th, 2020

Much has been publicised in 2020 about increasing cyber attacks on Australian businesses. Data shows that the number of attacks has in fact increased by 30%. Amongst the conversation, businesses have been urged to adopt Multi-Factor Authentication (MFA). Whilst most people have generally been exposed to this in some form, many remain unclear as to the true purpose & meaning.

The Secret to Selecting a new MSP

October 9th, 2020

As an IT Managed Service Provider (MSP) we regularly receive calls and referrals from businesses actively looking for a new IT support provider. Whilst every situation is different the reasons largely revolve around a desire for better service, more proactivity and trusted advice and strategy with future purchasing decisions.

Observations of an IT Support Provider

September 17th, 2020

As an outsourced IT support provider involved with many small to medium businesses (SMB) we have deep insight into a variety of industries. As such, there are a number of observations we have made in 2020 in light of the pandemic which we believe are interesting lessons that are worth sharing.

Brainstorming Effective IT Solutions

September 1st, 2020

The design and adoption of modern IT solutions has become a major focus in 2020. Small to Medium Businesses (SMB) are looking for innovative ways to improve their collaboration, communication and value they deliver to clients. The success of these innovations however is commonly more about the organisations ability to problem solve and brainstorm rather than the technology itself.

IT Security: Why Most SMBs Get It Wrong

August 21st, 2020

Asking someone if they value IT security is like asking someone whether or not they value profit. Predictably, 100% of the people you talk to will agree, but not everyone will know how to actually improve their results.

Thankfully you do not need to be a cyber security expert to adopt a more secure approach to how you handle your businesses data.

Luck or Good Preparation? The Benefits of Proactive IT Support

August 5th, 2020

Some businesses were "lucky" that their IT systems allowed them to quickly adapt to the pandemic. But was it luck? or simply good preparation, planning, and risk mitigation?

No one would have predicted or prepared their business for a global pandemic prior to 2020. Traditionally, disasters are considered to be fire, flood, or the proverbial truck driving through the office wall.

Does your IT Managed Service Provider make you better?

July 16th, 2020

Does your IT Managed Service Provider help you excel in business?

Traditionally small to medium businesses (SMB) have considered IT as simply a cost of doing business. This generalisation categorises technology along side utilities, maintenance, and other basic services such as office cleaning.