Cybersecurity and cybercrime have continued their near exponential growth in 2020 with an estimated 85% more cybercrime globally than was reported in 2019. There is increased focus and thought being put towards cybersecurity in both commercial and government sectors.
When it comes to reviewing IT services many desire to be in a position to be able to compare 'Apples with Apples'. The reasoning is always quite simple. Given the inherent complexity surrounding IT coupled with a lack of expert knowledge in the area it makes sense to simplify the selection process.
Every 12 months the new year brings renewed commitments, ambitions and aspirations. In 2021 many businesses are setting new year resolutions to review their IT. Why? put simply 2020 has shown businesses just how much more they could be taking advantage of technology to advance their business.
As an IT Managed Service Provider (MSP) we regularly receive calls and referrals from businesses actively looking for a new IT support provider. Whilst every situation is different the reasons largely revolve around a desire for better service, more proactivity and trusted advice and strategy with future purchasing decisions.
As an outsourced IT support provider involved with many small to medium businesses (SMB) we have deep insight into a variety of industries. As such, there are a number of observations we have made in 2020 in light of the pandemic which we believe are interesting lessons that are worth sharing.
Asking someone if they value IT security is like asking someone whether or not they value profit. Predictably, 100% of the people you talk to will agree, but not everyone will know how to actually improve their results.
Thankfully you do not need to be a cyber security expert to adopt a more secure approach to how you handle your businesses data.
Some businesses were "lucky" that their IT systems allowed them to quickly adapt to the pandemic. But was it luck? or simply good preparation, planning, and risk mitigation?
No one would have predicted or prepared their business for a global pandemic prior to 2020. Traditionally, disasters are considered to be fire, flood, or the proverbial truck driving through the office wall.
Annual MSP 501 Identifies Best-in-Class Global MSP Businesses & Leading Trends in Managed Services
JULY 28, 2020: Premier Technology Solutions has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings.
Does your IT Managed Service Provider help you excel in business?
Traditionally small to medium businesses (SMB) have considered IT as simply a cost of doing business. This generalisation categorises technology along side utilities, maintenance, and other basic services such as office cleaning.