MANAGED SERVICES
Scalable IT solutions for seamless business operations
For internal IT managers seeking expert assistance for internal IT team support, or business owners wanting full IT management and Virtual CIO support, Premier Tech provides customised managed services designed to reduce risk, free up resources and empower your team.
Experience Better IT and Technology
Your business doesn’t stand still and neither should your IT.
Premier Tech offers dynamic managed services tailored to your operational needs. For in-house IT teams, we provide expert reinforcement, project execution and overflow support.
For businesses without an internal IT team, we can handle everything for you.
With our Virtual CIO function, which provides strategic advice, technology problem solving and guidance, our experts can consult on anything that touches the Internet, digitally transform your operations with a tactical roadmap and implement AI and automation effectively to help your business evolve.
Australian Managed Services That Augment, Optimise and Work with You
From co-managed support for internal IT teams to full-service “do everything for you” IT, we align our expertise with your internal capabilities to enhance performance, reduce risk and keep your technology moving with your business.
End User IT Support Services
Responsive, professional support for your people – anytime they need it. Our experienced Australian-based IT technology team delivers fast, consistent help across all user tiers, freeing up your internal IT team to focus on strategic work.
What we offer as an Australian End User IT support services provider:
- Level 1 to Level 3 technical support
- 24/7/365 coverage available
- Fast response and resolution times
- Experienced, Australian-based team (no offshoring)
- Remote or on-site support across any device
- Flexible support models tailored to your needs
Networking Solutions
Trusted, outcome-driven networking solutions designed to keep your business connected securely and reliably. We focus on fit-for-purpose designs and proactive maintenance to ensure your network performs at its best without over-engineering.
What we offer as an Australian Networking solutions provider:
- Top-tier, trusted vendor brand hardware
- Proactive monitoring plus firmware updates (most MSPs skip this)
- Security-first network design and management
- Smart, cost-effective solutions made for your business
- Expert network technology consulting, design and ongoing support
Infrastructure & Device Support
Whatever infrastructure or tech devices you have or whatever you need, we can work with it. We take ownership of maintenance, monitoring and optimisation to keep your IT environment reliable and efficient.
What we offer as an Australian Infrastructure and Device support provider:
- Support for private, public and hybrid cloud setups
- Maintenance and monitoring of servers, networking equipment and devices
- Patch management and timely system updates
- Flexible maintenance programs
- Risk analysis, reporting and ongoing strategic consultancy
- Third-party liaison and procurement advice for upgrades
Cyber Security Solutions
Comprehensive cybersecurity solutions that mitigate risk and protect your business. We offer tailored strategies aligned with recognised frameworks that ensure robust security, regulatory compliance and resilient operational continuity against ever-changing cyber threats.
What we offer as an Australian Cyber Security solutions provider:
• Puts risk reduction ahead of overcomplication
• Cyber security journey is tailored to your business goals
• Australia’s Essential Eight – simple, effective proven
• Framework management as a service for protection and compliance
• Faster recovery after incidents – minimising downtime and disruption
Premier Care™ Program
Your all-in-one IT program: fully managed, fully accountable and built to deliver results
Premier Care™ is our proven approach to Managed IT Services and Virtual CIO solutions for businesses
This comprehensive IT solution removes the technology challenges, reduces downtime and allows your team to focus without distractions. It’s more than IT support; it’s strategic IT leadership and guidance with CIO oversight, seamless service and long-term impact.
You’ll never look back, choosing Premier as your outsourced IT department with Premier Care.
What Sets Premier Care™ Apart
Expert CIO Oversight
Your dedicated CIO keeps your tech aligned with business goals with expert advice and tactical support.
Smooth Transition
We onboard you with care, not chaos. No risky changes up front – just capable hands.
Risk Register
We identify and mitigate risk, bridging any gaps. With transparency and accuracy, the visibility you have allows you to make informed decisions.
Zero Fragmentation
No more chasing different vendors. We handle everything, support, projects and planning.
Proactive & Predictable
We prevent issues. Regular risk reports and root cause analysis keep you in control.
Guaranteed Results
We back our approach with a 6-month improvement guarantee. You’ll see the difference, or we’ll make it right.
How Premier Care™ Delivers
Our Virtual CIO function of Premier Care includes:
Keeping the
“business lights” on
This is managed through the risk register. We help mitigate any issue that may jeopardise the continuity of your operations, including cybersecurity concerns and the reliability of technology.
Improving operational productivity
We keep an eye on any opportunity to improve productivity. We also recommend improvements and solutions that reduce support tickets.
Consultancy and
strategic advice
As CIO experts, we advise on all technology and IT projects, digital transformation and more. Overseeing anything that touches the Internet, we help your business thrive and give you a competitive advantage.
Long-Term Value
Our proven methodology ensures stability from day one, then builds toward smarter, business-aligned IT.
Analyse
We analyse your IT setup without disruption, uncovering risks and inefficiencies through audits, checklists and a full system review.
Stabilise
We address critical issues, improve reliability, and implement safeguards, laying a stable foundation for smarter, future-ready operations.
Strategise
Your dedicated Chief Information Officer (CIO) partners with you to align IT strategy, planning and investment with your business goals.
Why Choose Premier Tech or Cyber Security?
We are your technology success partner.
Managing daily IT demands while trying to improve, streamline or modernise systems is a constant juggle.
That’s where Premier Tech steps in, as your Technology Success Partner.
We act as your full-service IT department and strategic consultant in one, helping you reduce risk, boost productivity and discover value from your tech, without the overheads. We are your partner in progress, providing proactive support and long-term strategy.
150+
Years of IT leadership and technical expertise
100+
Organisations supported across industries
100%
Tailored technology solutions designed for real outcomes
10-50%
Increase in ROI on technology investment for our clients
Trusted Managed Services in Action
Discover how we transform IT challenges into
streamlined, secure and scalable solutions.
Find Out More About
Our Other IT Solutions
Networking & Communications
Cyber Security
Cloud Solutions
Specialised IT Services
Let’s build a better IT experience for your business!
At Premier Technology Solutions, we partner with Australian businesses to deliver smarter, simpler, more secure IT.
If you’re ready to move beyond patch jobs and temporary fixes and into insightful, strategic solutions, we’re ready to support your next chapter as a technology-enabled and well-supported Australian business.
