IT should help you grow, not slow you down
Managed Services | IT Consulting | Helpdesk | & more
Managing the day-to-day requirements of your business’s IT operations, while also finding time to maximise existing technologies or introduce new ones for automation and streamlining, can be a challenge.
Engaging Premier Tech means having us onboard as your Technology Success Partner. We become the IT department and team of consultants you need working alongside you to make your business better with technology. All are accessible and available to you at a reasonable fixed fee.
Enquire today
Your team of IT managers, leaders & support under one roof
IT Support
- Reduce downtime with rapid response and resolution, keeping business operations smooth.
- Receive round-the-clock monitoring and support, preventing issues before they impact your business.
IT Consulting / Outsourcing
- Access a wide range of expertise and solutions tailored to meet specific business needs.
- Reduce operational costs by eliminating the need for in-house IT staff and infrastructure.
IT Leadership
- Get strategic guidance to align IT initiatives with business goals, driving growth and innovation.
- Make informed decisions on technology investments, ensuring they deliver maximum value.
Strategic Roadmaps
- Bolster long-term business objectives with a clear plan for technology adoption and IT infrastructure development.
- Enhance business growth by effectively allocating resources to prioritise IT initiatives.
Digital Transformation Projects
- Drive business efficiency and innovation through the integration of modern technology solutions.
- Enhance customer experience and engagement by leveraging digital platforms and tools.
Modern Workplace / Cloud Migration
- Facilitate remote work and collaboration with scalable, cloud-based solutions.
- Reduce IT overhead and increase operational flexibility by moving to a cloud infrastructure.
Managed Workstation
- Enhance productivity by ensuring workstations are always optimised, secure, and up-to-date.
- Reduce the risk of security breaches with proactive monitoring and threat management.
Managed Server
- Enhance the availability and reliability of business-critical applications and services to ensure smooth operations.
- Reduce the risk of downtime and data loss by implementing best practices in server management.
Managed Cyber Security
- Bolster your business against evolving cyber threats with advanced security measures and continuous monitoring.
- Comply with regulatory requirements, safeguarding sensitive data and avoiding fines.
IT support that meets businesses where they are
IT Leadership, Not Just Account Management
Benefit from direct IT leadership with our CIOs and IT managers guiding your IT strategy, ensuring it aligns with your business goals and addresses your concerns.
Proactive Solutions Beyond Immediate Fixes
Elevate your IT support from mere ticket responses to proactive risk management and mitigation, eliminating root causes for long-term stability.
Focus on Growth, Not IT Interruptions
Streamline your focus towards business growth with our fast response and resolution times, minimising IT distractions for your team and directors.
Protecting Sensitive Data with Cyber Security
Safeguard sensitive data with advanced cyber security measures, including expert consultations and strategic mitigations to fulfil insurance criteria.
Scaling Your IT Seamlessly with Your Business Growth
Adapt and grow your IT infrastructure in harmony with your business, ensuring scalability, cyber security and alignment with your operational needs.
Facilitating Smooth IT Integration During Mergers & Acquisitions
Smoothly merge IT systems and culture with our expertise in cyber security and system consolidation, achieving a unified IT environment post-merger.
Streamlining Operations with Cutting-Edge Technology
Elevate efficiency and productivity by utilising the latest tech solutions. Automate repetitive processes and reduce labour-intensive tasks, streamlining operations for better business outcomes
Securing Your Business Against Disruptions with Robust Planning
Enhance your business’s resilience against disruptions with comprehensive disaster recovery and business continuity plans, ensuring quick recovery and minimal downtime.
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Customers that have made the switch to Premier
What others have to say
We’ve helped hundreds of businesses make their IT and technology work harder for them.
Making it simple, making it work for us
Premier IT have been an invaluable business partner for over 10 years. Response times to tickets have always been exceptional, even out of business hours, and their monthly Executive Report gives us a clear, concise health check on our IT systems. Premier have assisted us in navigating the often bewildering world of IT, by making it simple, and making it work for us.
David McNally
General Manager, Glenroy RSL
Allowed us to focus on our strategic growth
Acquiring new venues used to present many challenges for us, but working with Premier has allowed us to focus on our strategic growth objectives and no longer worry about the operational logistics of deployment. Premier also provides a transparent and reasonable cost model which allows us to predictably forecast IT costs ahead of acquisition. They then manage the ongoing support for venue staff and head office, further freeing up time for us to plan the way ahead.
Barry Maitland
CIO, Australian Venue Co.
Improved beyond recognition
The level of IT Supports our users are experiencing and the general performance of all our infrastructure has improved beyond recognition. This is, in no small part, due to the commitment and support of Premier and in particular the flexibility and dedication that you and your staff have shown.
Andrew Wright
IT Director, Japara
Understood our underlying business objectives
From the outset your team showed tremendous ability to understand our underlying business objectives which you then translated into an effective IT strategy. I was able to confidently move forward with the strategy without knowing all the technical ins and outs as the outcomes were clearly discussed in simple terms I could understand.
Andrew Woodhouse
Operations, Manager, Styleprint
Delivered our expected outcomes
I would like to thank you and the Premier team for your help with the opening of the new Prospect Cinema. From the outset, the Premier team was easy to work with and helped us to understand and identify our technical and IT business needs and objectives. With your assistance, despite the hurdles placed in our way, we managed to deliver our expected outcomes – and on time no less! We truly appreciate your professional nature and can-do attitude and are looking forward to working with you on the next project.
Karen Karpinski
State Manager, Palace Nova
50% Drop in support tickets in 3 months
We engaged with Premier to rebuild and migrate our old servers to a new cloud environment. The result was a 50% drop in reactive support tickets in three months. A great result!
Stas Skrypnik
ICT Manager, DPV Health Ltd
FAQs
Our team is based in Melbourne.
We service businesses that have between 20 and 500 users, from a range of industries.
We serve a diverse range of industries including finance, manufacturing, retail, hospitality and technology—tailoring solutions to meet specific sector needs.
We become the IT department and team of consultants you need working alongside you to make your business better with technology. All are accessible and available to you for a reasonable fixed fee over a 12, 24 or 36-month contract.
- IT Consulting
- Proactive Maintenance Programs
- Help Desk
- Digital Transformation
- AI & Automation Consulting
- Managed Cybersecurity Services
To learn more about any of the services we offer, leave your details in the form provided.
Choosing a Managed Service Provider (MSP) unlocks expert IT Managed Services tailored to streamline and secure your business operations. By leveraging the comprehensive support offered by an MSP, businesses benefit from reduced operational costs and enhanced focus on core objectives. This strategic partnership provides access to specialised expertise and innovative solutions, ensuring your IT infrastructure is robust, scalable, and perfectly aligned with your long-term goals.
Opting for an MSP means ensuring your technology drives business success. It’s a strategic choice that positions your business for growth and resilience, maximising the value of your IT investments.
An IT Managed Service Provider (MSP) manages a company's IT infrastructure and operations, providing a suite of IT Managed Services. These services include IT consulting and strategy, continuous system monitoring, cyber security defences, network and data management, and technical support. By handling these critical functions, MSPs allow businesses to leverage the latest technology and expertise without the complexities of an in-house IT team.
MSPs tailor their services to meet each business's unique needs, ensuring technology aligns with strategic goals and operates flawlessly. This partnership offers businesses a proactive approach to IT management, focusing on preventing problems before they disrupt operations, and enhancing overall efficiency and security.
We have a proven approach to managing IT that puts time and productivity back into the businesses we work with. With this approach, and our 20+ years of experience, we believe that the current problems you’re seeing will be reduced or eliminated, and you will see a difference in 6 months. That’s our guarantee. Our approach is three-tiered: Analyse, Stabilise and Strategise. To learn more about our approach leave your details in the form provided.
