We recognise that the overwhelming majority of business owners and managers in small medium business do not have the skills, experience or time in their day to effectively manage their IT environment. This lack of resourcing plagues many business into accepting sub-standard performance, often unaware of the impact that correctly managed IT would have to their bottom line.
These impacts don't just play themselves out in the form of obvious server outages, but rather in day to day frustrations & disruptions, underlying risks, lack of clarity and confusion around IT spend that generally go unnoticed as these critical drivers for success are often unmeasured or accepted as business as usual.
When asked, many businesses state that their IT is 'doing fine'. This assessment is often revised once they understand what 'doing great' looks like.
You may be simply 'doing fine' if:
We value accountability, and we are happy to share our performance details.